How we collect, use and protect the personal data you share with us.
Last updated · June 2026
This policy explains how Akton Fire Ltd ("Akton Fire", "we", "us", "our") collects and uses your personal data when you contact us through this website, and in the course of providing our fire engineering and fire risk management services. We are the data controller responsible for the personal data we hold about you.
Akton Fire Ltd is a company registered in England and Wales (company number 17297602), with its registered office at 66 Paul Street, London EC2A 4NA. For any question about your personal data, email us at info@akton-fire.com.
When you complete our enquiry form or email us directly, we collect the information you choose to provide. This is usually:
When you visit the website, our hosting provider also automatically records limited technical information — such as your IP address, browser type and the pages you view — in standard server logs that help keep the site secure and running. We do not use this to identify you personally.
We use the personal data you give us to:
Under UK data protection law, our lawful bases for this are taking steps at your request before entering into a contract, and our legitimate interests in responding to enquiries and running our consultancy. Where we rely on legitimate interests, we limit what we collect to what is reasonably needed.
We use a small number of essential cookies that are needed for the website to work and to remember your cookie preferences. These do not track you and are always on.
With your permission, we may also set analytics cookies that help us understand how the site is used — for example, which pages are most visited — so we can improve it. These are only set if you choose "Accept all" on the cookie banner. If you choose "Reject non-essential", no analytics cookies are set. You can change your choice at any time using the Cookie settings link in the footer. We do not use advertising cookies and we do not profile or follow visitors across the web.
We do not sell your personal data, and we share it only where necessary:
Your data is held on servers located within the United Kingdom.
We keep your enquiry and related correspondence only for as long as needed for the purpose you provided it — to deal with your enquiry and any work that results — and for a reasonable period afterwards to maintain our business and professional records. If your enquiry does not lead to us working together, we delete it once it is no longer needed. After the relevant period, personal data is securely deleted.
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. Further detail is available on request.
Subject to certain legal limits, you have the right to:
To exercise any of these rights, email info@akton-fire.com. We may ask you to confirm your identity, and we will respond within the timeframes set by law.
We may update this policy from time to time. The current version is always the one published on this page.
If you have a concern about how we handle your personal data, please contact us first at info@akton-fire.com so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, on 0303 123 1113 or at ico.org.uk.